Hibjee Privacy Policy — How We Keep Your Data Safe

When you open a Hibjee account, certain information about you is collected. What data, why it's needed, and how long it's kept — it's all explained clearly on this page. By the end, you'll have no questions left.

Last Updated: January 2026 Published in English GDPR Compliant

How Hibjee Protects Your Information

Before reading the full policy, here's a quick summary of our core privacy commitments.

Data Is Never Sold

Hibjee does not sell your personal data to advertisers or any third parties — ever. Your information is used solely for operating our services.

Bank-Grade Encryption

All data is secured with 256-bit SSL encryption. Payment information is never stored on Hibjee's servers — it is processed exclusively through secure third-party payment gateways.

Limited Access Policy

Within Hibjee, only those who genuinely need access can view your information. Internal access is logged and reviewed on a regular basis.

You're in Control

You have every right to view, correct, or request deletion of your personal data. This can be done through your account settings or by contacting support.

Defined Retention Periods

Each type of data is retained only for as long as necessary. Once the retention period ends, it is securely deleted. We do not hold on to outdated data without reason.

Immediate Notification of Data Breaches

In the event of a data security incident, Hibjee will notify affected users within 72 hours. Transparency is central to how we operate.

1. Introduction

Using Hibjee (hibjee.asia) requires you to provide certain personal information. This Privacy Policy clearly explains what data is collected, why it's collected, how it's stored, and what rights you have. It's written in plain language rather than dense legal jargon, so anyone can understand it.

By opening an account on Hibjee, browsing the website, or using any of our services, you confirm that you have read and agreed to this Privacy Policy. This policy, together with Hibjee's Terms and Conditions, forms the complete basis of our relationship with you.

One thing to note: While this page is written in English, the governing legal text is in English. In the event of any discrepancy between versions, the English version shall prevail.

2. What Information We Collect

Hibjee collects data in three ways — information you provide directly, information collected automatically, and information received through third parties. Details are provided below:

Information You Provide Directly
Identity Information
Full name, date of birth, and national ID number (collected during KYC verification).
Contact Information
Email address, mobile number.
Payment Information
bKash or Nagad number. Important: your PIN or card number is never stored on Hibjee's servers.
Support Conversations
Records of your interactions with support via live chat or email.
Automatically Collected Information
Device Information
Your device's operating system, browser type, and screen size.
Approximate Location
Country and city as determined by your IP address. Precise GPS location is never collected.
Usage Data
Pages visited and time spent, games played, and login/logout times.

3. Why This Data Is Collected

Hibjee collects your information for three core reasons — to provide you with our services, to keep the platform secure, and to meet our legal obligations. Each is explained in detail below.

  • Account Creation & Management: Your name, phone number, and email are required for registration, login, password reset, and contact purposes.
  • Payment Processing: Your payment number is required for deposits and withdrawals. Transaction records are maintained for financial accounting purposes.
  • Fraud Prevention: Device and IP information is used to detect suspicious activity and protect your account from unauthorized access.
  • Service Improvement: Usage data is analyzed to understand which features are most popular and where users are running into issues.
  • KYC & Legal Compliance: Age and identity verification is mandatory as a condition of our international gaming license.
  • Contact & Notifications: To send important updates, transaction confirmations, and promotional offers. You can unsubscribe from promotional emails at any time.
Our Commitment: Hibjee does not use your data for any purpose beyond what is stated above. If your data ever needs to be used for a new purpose, you will be informed in advance.

4. Who Your Data Is Shared With

Hibjee does not sell your data to advertising companies or data brokers — that is a core principle. However, certain information is shared with third parties when necessary to operate our services:

Payment Processors
Necessary information is shared with bKash, Nagad, and banks to process transactions. These providers maintain their own independent security policies.
Game Providers
Only the information necessary to run the games is shared with game companies such as Evolution Gaming or Pragmatic Play — your name and payment details are never passed on.
Legal Authorities
Information may be disclosed in response to a valid court order or request from a licensing authority. Hibjee is legally obligated to comply in such cases.
Cloud & Infrastructure Services
Data hosting and server service providers assist with data storage — they operate under strict confidentiality agreements.

5. Data Storage & Security

Hibjee's servers are hosted in internationally certified, secure data centers. All connections are encrypted using TLS 1.3, and data stored on our servers is protected with AES-256 encryption.

How long data is retained depends on its type. Profile information is kept while your account remains active. After account closure, transaction records are retained for legal compliance purposes (typically 5 years) and then securely deleted.

Hibjee conducts regular security audits and provides data protection training to all staff. Access to your information is strictly limited to those who genuinely need it for their work, and every access is logged.

In the Event of a Data Breach: In the event of a security incident, Hibjee will notify all affected users by email and SMS within 72 hours — clearly explaining what happened, what data was affected, and what steps you should take.

6. Cookie Policy

Hibjee's website uses cookies. Cookies are small data files stored in your browser that help the website recognize you. We use three types of cookies:

You can disable analytics cookies through your browser settings, though some features may not work correctly if you do. Disabling session and preference cookies means you'll need to log in every time you visit.

7. Your Rights

You have several important rights regarding your personal data. Hibjee respects these rights and will respond to any request within a reasonable timeframe — typically 30 days.

Right to Access

You can request a copy of the information Hibjee holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You can request that we stop using your data for a specific purpose.

Right to Portability

You can request your data in a structured format (JSON or CSV).

Right to Object

You can object to your information being used for marketing or profiling purposes.

To exercise any of these rights, email support@hibjee.asia or reach out via live chat. The support team is available to assist you in English.

8. Protection of Minors' Data

Hibjee's services are intended for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age verification is required at the time of registration.

If it is found that a minor's data has been collected inadvertently, that data will be deleted immediately and the account will be closed. If a parent or guardian suspects their child's information has been collected, they can contact support@hibjee.asia and the matter will be addressed promptly.

9. Changes to This Policy

Hibjee may update this Privacy Policy from time to time. Minor changes will be reflected by updating the date at the top of the page. For significant changes — particularly those affecting how your data is used — you will be notified by email and on the website at least 30 days in advance.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you do not agree, you have the right to close your account and request that your data be deleted.

10. Contact Us

If you have any questions about this Privacy Policy, want to access or delete your data, or have any concerns, please reach out through the channels below:

Email
support@hibjee.asia
Live Chat
Available on the website 24/7
Response Time
Within 48 Hours

General Questions

Log in to your account and go to "Profile Settings" or "My Account" — from there you can update your mobile number and email. To change your number, an OTP will be sent to your old number; once verified, you can add the new one. For a name change, you'll generally need to contact support, as the name on your account must match the name on your payment method. Support may ask for a copy of your national ID. The process is the same on the mobile app — tap the account icon and select "Edit Profile." Keeping your details up to date means you won't get stuck waiting for an OTP that never arrives.

Hibjee offers several types of slot games — they're not all the same. Classic slots feature three reels and straightforward paylines, much like the fruit machines of old. Video slots come with five reels, animations, free spins, and bonus rounds, and are the most popular choice. Megaways slots can produce thousands of winning combinations in a single spin, since the number of symbols on each reel changes with every spin. Jackpot slots build up a large prize pool that one lucky player wins in full. Crash games like Aviator may look similar to slots to some players, but they're a separate category — a multiplier climbs and you decide when to cash out. You can easily filter by game type on Hibjee's games page.

Join Now with the Assurance of Data Protection

Now you know how securely your data is protected. Go ahead and register with confidence — pay via bKash, choose from 500+ games, and get support in Bangla.

Data Is Never Sold
256-bit SSL Encryption
18+ Only
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